good service but needs some attention to detail

The front desk staff were very friendly and accommodating, making check-in and check-out smooth. The room was clean and well appointed, with comfortable beds and pillows that enhanced my stay.

Luxurious, Luxurious, Luxurious

I felt like royalty during my stay! The live jazz in the lobby added such a warm ambiance, perfect for unwinding after a long day. Plus, the spacious bathroom in my Beautiful Guest Room was a total dream, I could happily spend hours in there pampering myself!

would recommend ❤️✨

From the moment I stepped into The Ritz-Carlton, I felt like royalty—such a warm welcome that I half-expected to see a crown on my head. The suite was as spacious as a small apartment and furnished so elegantly, it could’ve hosted a fashion show! And don't even get me started on the bathroom—so luxurious, it felt like I was in a spa commercial, complete with a TV in the mirror, making brushing my teeth an event.

Noisy street

The indoor pool was a hit with my family, and we loved the live jazz in the lobby. The spacious bathroom was gorgeous. The relaxation room made our stay even better.

Great stay with some noise concerns

The hotel had an awesome indoor pool that my family loved. Our deluxe guest room with two queens was spacious, and the bathroom was gorgeous. The relaxing vibe from the live jazz in the lobby was a nice touch. Just beware, the nearby club noise could be quite loud late at night.

The room was spacious and well-decorated, making for a comfortable stay. However, noise from the street made it difficult to sleep, and the delays in room service were inconvenient. Overall, it's a nice place for a short getaway, but improvements in soundproofing and service timing would enhance the experience.

Our stay was delightful, especially with the suite's stunning city view and spacious layout. Enjoying the downtown atmosphere, we took advantage of the complimentary bikes to explore nearby attractions. My nephew loved the pool and the overall luxurious vibe really made us feel special.

My kids wished for more family-friendly dining options. An appealing kids' menu would enhance the experience for larger families.

Spa vibes but needs more warmth

Had a nice stay with family! The spa was beautiful, but it was like an icebox in there, brrr! Got a fab facial though, shoutout to Sissy. Would've loved more attentiveness from the staff. waited a while without anyone checking in. The in-room breakfast was a great way to start the day! Parking fees were a letdown.

My stay at The Ritz-Carlton Charlotte left me enchanted. The centrally located hotel boasted spacious rooms and perfect service. A minor annoyance with street noise from a nearby bar didn't overshadow my overall positive experience. The atmosphere was lively, perfect for a traveler like me.

during my visit to charlotte, this time at the ritz-carlton, my expectations were exceeded. the spacious room and luxurious amenities made the stay truly memorable. highlights included top-notch service from the staff and excellent dining options that added to a fantastic walking tour experience around the area.

the shower temperature fluctuated without warning.

Noise from nearby nightlife is a major issue, especially in street-facing rooms. expect loud music and revelry stretching into the early hours, which can disrupt sleep. Additionally, some amenities didn't hit the mark, like the shower temperature fluctuating unexpectedly, making for an uncomfortable experience. Lastly, there were noticeable delays with room service, resulting in longer waits for meals that detracted from the overall luxury.

I had a wonderful time at my recent stay. The spacious room featured a luxurious bathroom with a TV in the mirror. The indoor pool was fantastic and well-maintained. The dining options were excellent, with prompt service. I appreciated the attentive staff throughout my visit. 😊

The stay was enjoyable, especially since we were in town to visit the NASCAR Hall of Fame and other attractions. The staff was pleasant and attentive, making check-in a breeze. The room was clean, the beds were comfortable, and we loved how centrally located we were—everything was just a short walk away.